I've been selling on eBay since 2007, and let me tell you - this latest app update is a nightmare of epic proportions. My phone pinged with that little update notification last Sunday, and like an idiot, I hit "update" without thinking twice. Big mistake. HUGE.
The April 7th update has basically kneecapped thousands of sellers who rely on the app for quick listings. My neighbor Carol (who runs that vintage clothing shop downtown) texted me at 11pm last night: "Can't list ANYTHING on this stupid app anymore!!!" I feel her pain.
What the Hell Happened?
So here's the deal. eBay decided to remove support for certain business policies in their app - you know, those templates sellers use for payment details, shipping options, and return policies. Gone.
Instead of being able to quickly list items on the go (which was literally the ENTIRE POINT of having the app), sellers now get this infuriating message: "Complete your listing on a web browser to apply your business policies."
Are you kidding me?
The worst part is they've eliminated the ability to set handling times longer than three days. This is a disaster for people like my cousin who sells handmade items that take time to prepare. He spent $4K setting up his little side business last year, and now this.
Frustrated Sellers Everywhere
The eBay community forums are absolutely on fire right now. One poor seller described trying to use the "sell one like this" button only to be redirected to a browser. Another complained they couldn't make any changes to existing listings without getting booted from teh app.
I tried listing an old camera yesterday and wasted 20 minutes trying to figure out why the app kept redirecting me. My husband walked by and said, "Just use the website?" which... yeah, technically works, but defeats the entire purpose of having the app in the first place!
Is This Connected to That "Simple Delivery" Nonsense?
According to eBay, this mess might be related to their new "Simple Delivery" shipping system that also launched April 7th. An eBay spokesperson gave this corporate-speak response: "Users impacted by this change will still be able to use business policies when listing through their web browser, but if they would prefer to list using the app, they can disable business policies in My eBay."
They added, "We expect this to impact a minority of users."
A minority? Really? The forums suggest otherwise.
What You Can Do If You're Stuck
If you're pulling your hair out like I was, here's what to do:
Report the issue to eBay through your desktop (look for the question mark icon in the bottom right). Or just shake your phone while using the app - no joke, that actually works to report problems.
When you contact support, mention reference ALERT15875. This at least proves you're not making stuff up.
You can also try disabling your business policies completely. Go to My eBay > Summary > Account tab > scroll down to Business Policies under the Selling section > click "opt out."
I tried this yesterday adn it worked... sort of. I can list again, but now I have to manually enter all my shipping details EVERY. SINGLE. TIME.
The Bigger Disaster: Simple Delivery
Listen. This app update is just the tip of the iceberg. eBay's new "Simple Delivery" system is causing even more headaches. Private sellers are now FORCED to use it - no choice whatsoever.
eBay claims it'll save sellers 20% on postage and speed up payments. But what they don't mention is that sellers are now limited in which courier they can use.
My friend Dave who sells collectible figurines lives 25 minutes from the nearest approved drop-off point. "Simple" my ass.
Even worse? Some Post Offices are straight-up REFUSING to accept parcels with Simple Delivery labels! One guy in my neighborhood had to drive to three different locations before finding one that would take his package.
The Real Question Nobody's Asking
Why would eBay deliberately make their app LESS functional? Back in 2018, they made a big deal about how their app would make selling "easier than ever." Now they're forcing users back to desktop browsers like it's 2005.
I've spent thousands on eBay seller fees over the years. This feels like a slap in the face to loyal users.
For now, I'm listing on my laptop and considering other platforms. Poor Carol is threatening a full boycott until they fix this mess.
If you're as annoyed as we are, join the Sun Money Chats and Tips Facebook group where sellers are sharing workarounds. At least we can commiserate together while eBay figures out how to fix what they broke.
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Statistics
- According to a survey by the Financial Industry Regulatory Authority (FINRA), about 66% of Americans could not correctly answer four basic financial literacy questions.
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Setting financial goals that stick begins with defining what you want to achieve, whether it’s saving for a home, paying off debt, or building retirement savings. Use the SMART criteria—Specific, Measurable, Achievable, Relevant, Time-bound—to structure your goals effectively. Write down your goals and break them into smaller, actionable steps to make them less overwhelming. Establish a timeline for each goal and regularly review your progress to stay motivated. Adjust your goals as necessary to reflect changes in your financial situation or priorities, ensuring they remain relevant and attainable over time.
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https://hellofaread.com/money/bank-holiday-nightmare-twelve-high-street-banks-shutting-down-for-three-days-this-easter
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