Three Mobile network down – hundreds of customers unable to make calls this morning

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RYW22E A man using a mobile phone in front of the Three Mobile network logo

THREE Mobile has gone down in parts of the country leaving customers unable to make calls.

As of 9am this morning, there were more than 900 reports on outage tracking website Downdetector.

Three Mobile customers are struggling to make calls this morning

Among the complaints, 80% related to customers struggling with their mobiles, 14% with phone signal and 6% with mobile internet.

Customers have said on Twitter that they are unable to make or receive calls using the network.

One wrote: “Can’t make or recieve calls! What is going on? I use my phone for work purposes.”

Another wrote: “Is network down in Bolton apparently my number don’t exist.”

While one Twitter user said: “Unable to make any phone calls today on your network- what’s going on?”

A spokesperson for the company said they are aware of the problem and are working to fix it.

They said: “It’s been brought to our attention that a small number of our customers are having issues making calls this morning.

“We’re working hard to get this resolved as quickly as possible.

“We understand this is far from ideal but please bear with us.”

We have contacted the network to find out when the issue may be resolved and will update this story when we hear back.