Thousands of Customers Affected
Over 4,000 users experienced technical issues with Tesco's app and website, leaving them frustrated and angry.
Customers Express Their Frustration on Social Media
Disgruntled customers took to Twitter to voice their concerns about the app and website outage. One customer expressed their worry about a scheduled delivery, while another complained about not being able to add items to their shopping list.
Tesco Responds to Customer Complaints
Tesco acknowledged the technical issues and advised customers to keep trying the app and website. The supermarket's IT team is working to resolve the problem.
Check for Widespread Issues on Downdetector
Downdetector is a website that allows users to report issues with Tesco's app and website. It also provides information on the extent of the outage in different locations.
Compensation for Outages
Unlike essential services such as telecoms, there is no fixed compensation scheme for supermarket website outages. However, if you have experienced financial loss due to the outage, it is recommended to contact Tesco's customer service with evidence, such as a delivery receipt.
For online grocery order issues, you can call 0800 323 4040, which is free to call from both landlines and mobiles.
Did you miss our previous article…
https://hellofaread.com/money/top-sectors-to-target-in-2024-for-job-seekers-in-the-uk/
