PlayStation owners are expressing their anger and frustration after a significant number of players discovered that they have lost access to their gaming libraries. This removal of paid content from their libraries appears to be completely unplanned, unlike the removal of Discovery TV Shows from PlayStation.
PlayStation owners are finding out that they have lost access to their games.
Permanent Suspensions and Lost Games
According to reports on Twitter, Reddit, and forums like ResetEra, a significant number of PlayStation owners have received emails stating that their accounts are permanently suspended from the PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement.
Unfortunately, permanent suspensions mean that players can never access their PlayStation accounts again, resulting in the loss of all their previously purchased digital games for PlayStation consoles.
These permanent suspensions are typically given for serious offenses such as hacking, piracy, chargebacks, and hate speech, as mentioned in the email notifications sent to affected users.
No Recourse for Players
Some affected players have reached out to PlayStation to contest their suspensions, believing they have not violated the terms of service. However, they have been met with a common response: these suspensions are permanent, and there is no way to appeal or reverse them.
PlayStation's help desk representatives are not authorized to disclose the reasons behind the account bans, nor can they reverse permanent bans.
Widespread Issue with No Clear Resolution
While PlayStation has not publicly acknowledged this issue, it seems to be widespread based on the numerous posts about it on social media. Unfortunately, there is no clear indication of when this problem will be resolved.
It is important to note that not every PlayStation account has been affected by this issue, but it appears to be more than just an isolated incident.
No Workaround, but Hope for a Solution
Currently, there is no known workaround for this issue. However, PlayStation users are hopeful that the company will provide an update and a solution to restore their access to their lost games.
If you want to stay updated on PlayStation news, be sure to check out the games coming to PlayStation Plus Essential in December.
Written by Georgina Young on behalf of
