Money Saving Expert Martin Lewis has issued a warning to millions of people in the UK, stating that they may be owed thousands of pounds from their energy providers. Lewis advises individuals to conduct simple checks to determine if they are eligible to claim this money. With the cost of living on the rise and winter approaching, it is crucial for Brits to review their energy bills.
Submit regular meter readings to avoid over-charging
One piece of advice given by Martin Lewis is for individuals who pay through direct debit to provide regular meter readings to their energy supplier. Many companies use estimates, which can result in over-charging. By submitting accurate readings, individuals may see a reduction in their direct debit. This can be done online or by contacting the company directly.
Request refunds for accumulated credit
Martin Lewis also highlights the fact that many people find themselves with extra credit after the summer season. He suggests speaking to the regulator Ofgem and requesting a refund, as suppliers are obligated to refund any accumulated credit. If the request is denied, individuals should remind their supplier of condition 27 in the Gas Supply License, which confirms that direct debits must be fair and that refunds should be offered for credit.
Contact the Energy Ombudsman if necessary
If all else fails, individuals can contact and complain to the Energy Ombudsman with their story and evidence. This provides an avenue for resolution if energy providers are not cooperating with refund requests or fair direct debit adjustments.
Take action and consider switching providers
If individuals are always in credit, Martin Lewis recommends requesting that the supplier lower the direct debit amount. It is also advised to pay off any debit balance, as this may be useful when negotiating a reduced direct debit. If the energy provider still claims they are unable to help, individuals can write a formal letter to the company or threaten to switch to another provider.
Tips for saving money on heating bills
Energy expert Robert Andrews provides additional tips for saving money on heating bills. Making small changes in each room can lead to savings of up to £700. Adjusting underused settings and performing easy appliance checks are among the 33 ways to cut energy bills.
Amazon product receives rave reviews
An Amazon product priced at just £26 has received five-star reviews from customers who claim it has prevented them from turning on their central heating. This product may be a cost-effective solution for those looking to reduce their energy consumption.
