Shopper Expresses Frustration
A Tesco customer has voiced their frustration with the supermarket chain after discovering that there were no staffed tills available after 10pm. The shopper took to social media to express their disappointment, calling the change "silly."
Permanent Change Confirmed
Tesco responded to the shopper's complaint, confirming that the removal of staffed tills after 10pm is a permanent change. The supermarket explained that this decision was made due to a decrease in customer usage during those hours.
Shopper Forced to Self-Scan
The disgruntled customer shared their experience of having to scan and bag over £100 worth of goods by themselves. They expressed their dissatisfaction with the lack of assistance from staff and the inconvenience of maneuvering around restocking cages in the aisles.
Tesco's Casual Response
Tesco employee Scott responded to the shopper's complaint, acknowledging the change and thanking them for their feedback. The supermarket assured the customer that their comments would be passed on to the relevant teams.
Shopper Claps Back
Unhappy with the response, the shopper expressed their disappointment with the lack of staff availability, stating that it makes the shopping process longer. They highlighted that there were other customers doing late-night shopping and felt that having no staff on hand was inconvenient.
Industry News
Tesco is not the only supermarket making headlines recently. Asda has closed several in-store chemists due to low customer usage, while Poundland is expanding its frozen food section to rival Iceland in over 60 stores.
Conclusion
Tesco's decision to remove staffed tills after 10pm has sparked backlash from customers who are unhappy with the change. The supermarket cites a decrease in customer usage during those hours as the reason behind this permanent shift.
Did you miss our previous article…
https://hellofaread.com/money/keep-warm-and-save-money-with-this-9-household-item/
