Background
A couple in Sunderland, Damien Allen and Louisa Galey-Allen, are facing a difficult situation as they are forced to move into a caravan whenever it rains. They have already spent thousands of pounds trying to fix the issue, but have been unsuccessful so far. They are now in a battle with their insurance company and fear for their safety due to rainwater running into their electric board.
The Problem
Damien Allen explains that their house started moving about a year ago due to subsidence, causing a hole in their roof and cracks in their walls. The rainwater comes through the cracks, running down onto the electric box, making their stairs and hallways particularly vulnerable. The couple has been left with no choice but to stay in their caravan during rainy periods. They have spent a significant amount of money on repairs, but the issues remain unresolved.
The Insurance Battle
According to Damien, their insurance company, Sedgwick, is refusing to pay out for the damages caused by the rainwater. He mentions that they are waiting for £5,000 for previous repair work and will have to spend an additional £2,000 out of their own pocket. This has left them frustrated and at their wit's end with Sedgwick insurance.
Subsidence and Neighbor's Drain
Damien claims that the subsidence in their house was caused by the neighbor's drain, which allowed water to run under their homes. While some of the issues have been attributed to this, Sedgwick argues that the hole in the roof is not related. Damien insists that the cracks in the ceiling appeared after the subsidence and that their house is not causing any movement.
Unresolved Issues
Despite spending thousands of pounds on repairs, the couple's house is still not water-tight. Water continues to come through the hole in the roof when it rains, posing a risk to their electrical supply. Damien and Louisa are worried about their safety and fear the potential for electrocution if they turn on the electricity.
Seeking a Resolution
HOAR has reached out to Sedgwick for comment but has not yet received a response. The couple is desperate for a solution to their ongoing nightmare and hopes to find a resolution soon.
Did you miss our previous article…
https://hellofaread.com/money/neighbours-defend-homeowners-unusual-actions-he-lives-in-his-own-world/
