Former Boots Employee Shares Traumatic Experiences with Bizarre Customer Requests

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Working at Boots: The Worst Time Ever

A former employee of Boots, a popular chemist in the UK, has recently shared her traumatic experiences while working there. In a video posted on her TikTok page, Daisy revealed some of the bizarre requests she had to deal with, making her time at Boots the "worst time ever".

A Customer's Unusual Request

In the video, Daisy pretended to be a customer who wanted to return five boxes of baby milk. She explained that she had bought the milk in anticipation of her baby's arrival in May, only to discover that the milk would expire in February. Frustrated, she demanded a refund, even though she had a receipt.

Store Policy and Frustration

Daisy, playing the role of an employee, informed the customer that returning baby milk was against store policy. This led to a heated exchange, with the customer insisting on speaking to a manager. However, Daisy couldn't find the manager as they were in a meeting.

A Waiting Game

As the customer refused to leave without a refund, Daisy suggested that she call the Boots helpline, knowing that the response would be the same. Frustrated, the customer declared that she would not leave. Daisy then asked her to step aside so she could serve other customers, emphasizing that she would have to wait a while for a resolution.

A Traumatic Experience

Reflecting on her time at Boots, Daisy described it as the most mentally draining job she had ever had. Many viewers sympathized with her, sharing their own challenging experiences as Boots employees. However, one person mentioned that they loved working at Boots, to which Daisy responded that they were in the minority.

Overall, Daisy's video shed light on the demanding nature of customer service in retail and the sometimes unusual requests that employees have to navigate.

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